A health tech company gets a clean bill
Branding | Offer Development | Customer Experience
Armed with a breakthrough idea to connect the global network of hospitals, this start-up needed to convince investors outside the field. We developed a simple customer journey map that showed the experience a client would have, the digital experience and the back-end sophistication that supported the experience.
The client says
Thank you so much for the brilliant brain power you put behind the operational and customer experience processes. You brilliantly and accurately captured the intended flows by putting my thousand words into one diagram. It makes explaining (company) so much easier. I showed it to our investor yesterday and he said it gave him a great visual of how this works.
- SG, CEO
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